“we use the smile and the visitor exchange” in the hotel, they are responsible for the great hall ground, the gate, the window, the ash-tray, the tabletop, the bathroom maintain cleanliness the work. Many time, the visitor will ask them such as “which the bathroom in”, “the elevator in which” and so on questions. Although cannot hear, but they are very intelligent, is good at “watching a person's every mood” specially, generally can see the visitor to want anything, then refers to opposite party looked. Could not guess that smiles is getting the visitor to ask the great hall other staff to explain. The hotel to facilitate them to work, gos on duty in them, will set upright a sign, above is writing “this hillock spot will be the disabled person public welfare hillock, will ask you to respect and to support disabled person's work”. And some called Zhang Ming, Wan Meidu saying that the visitors very much respected them, at present has not bumped into the manner not good person. Their skilled worker told the reporters, 6 deaf-mute people very much treasure their post, works diligently, but also delivers the handbag which, the handset promptly many times picks in the great hall and so on. In order to overcome the barrier which exchanges with the visitor, they use the sincere smile and the visitor exchange, the visitors can understand.